1. Right of Withdrawal

• Customers have the right to cancel their order within 14 days without providing any reason.

• To initiate a cancellation, customers must send a written notice to info@amitaicruises.com.

2. Refunds

• Refunds will be processed within 14 business days after the returned product/service is received and approved.

• Refunds are made via the original payment method.

3. Conditions for Returns

• Products must be unused, undamaged, and in their original packaging.

• Travel services (such as cruise bookings, accommodation, tickets) are non-refundable once confirmed, except where mandatory under law.

4. Non-Returnable Items

• Personalized products or services

• Special promotions or discounted items

• Services that have already been performed

5. Contact Information for Returns

• Company: UIC MOBİLYA TURİZM SANAYİ VE TİCARET LİMİTED ŞİRKETİ

• Address: Bağdat Avenue, Fener Yolu, Selçuk Sındal Street, Arzum Apt. No: 3/1, Kadıköy / Istanbul / TURKEY

• Phone: +90 506 212 93 55 / +81 70 8993 6265

• E-mail: info@amitaicruises.com.